Confidential
Job Title: Collections Specialist
Company: Confidential
Location: Remote (Home)
Work Type: remote
Join a team that puts people first—our clients, our colleagues, and you.
This is a full time, fully remote role. Applicants must reside in FL, GA, IL, KY, MI, NC or VA.
We’re looking for a Collections Specialist who is passionate about delivering exceptional service while ensuring billing accuracy and timely payment resolution. In this role, you’ll serve as a trusted partner to clients, helping support their financial journey from onboarding through invoicing and collections. The Collections Specialist will utilize a dialer to contact clients and collect and process outstanding payments.
About the Role
As a Collections Specialist (also referred to as a Client Loyalty Specialist ) , you’ll manage the full billing process—from initial client setup to ongoing payment follow-through. You’ll communicate with clients, resolve questions, research account issues, and coordinate internally to ensure accurate records and positive client experiences. Your work will directly support our client-focused culture and the financial stability of the organization.
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