Confidential
Job Title: Call Center Sales Representative
Company: Confidential
Location: Corporate Sales – Scottsdale Office
Work Type: remote
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Competitive hourly wage plus commission on booked tours Early access to paycheck. Health, Dental, Vision, and Life Insurance. Paid Vacation, Holidays, and Sick Leave. 401K with company match. Free meals at work. Employee Assistance Program. Generous Employee Referral Program and more.
POSITION SUMMARY
As a Call Center Sales Representative, you will be the primary point of contact for potential residents and their families outside of business hours. Your primary responsibility will be to respond to inquiries, assist with booking tours at our communities, and provide essential information to help families make informed decisions.
KEY RESPONSIBILITIES
Answer incoming calls and respond to inquiries regarding our senior living communities in a compassionate and professional manner. Schedule and confirm tours for prospective residents and their families to ensure a seamless experience. Provide detailed information about our services, amenities, and available accommodations. Follow up on inquiries and leads to encourage tours and build relationships with potential clients. Document customer interactions and maintain accurate records in our CRM system. Collaborate with the sales team to ensure seamless communication and a smooth handoff of leads during business hours. Assist in resolving any concerns or questions potential residents may have. Maintain a positive and empathetic demeanor that represents our values and mission.
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