Dunhill Professional Search & Government Solutions
Capacity Manager (Remote | Up to 10% Travel)The ideal candidate is passionate about performance optimization, proactive planning, and data-driven decision-making. You will partner closely with architecture, engineering, operations, and service owners to identify capacity risks, improve system performance, and support long-term technology planning across compute, storage, network, cloud, and application environments.• Design, implement, and maintain an ITIL-based capacity management framework covering business, service, and component capacity planning across enterprise systems.• Monitor and analyze performance and utilization metrics across servers, virtual infrastructure, storage, databases, networks, and applications to proactively identify bottlenecks and performance risks.• Develop forecasting models and capacity plans using historical trends, projected business growth, and upcoming initiatives to support infrastructure scaling and modernization efforts.• Create executive-level dashboards, reports, and recommendations that translate technical performance data into actionable business insights related to cost, risk, and service availability.• Collaborate with architecture, engineering, and operations teams to integrate capacity planning into solution design, release management, and change processes.• Lead optimization initiatives including rightsizing, consolidation, virtualization, and cloud scalability strategies to improve efficiency, resilience, and cost management.• Support continuous service improvement by integrating capacity management with incident, problem, and change management processes.• Contribute to strategic infrastructure planning efforts supporting enterprise modernization and mission readiness.Required Qualifications• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent relevant experience.• 3–5 years of experience in IT infrastructure, service management, or enterprise operations with a strong focus on capacity planning and performance analysis.• Strong analytical, troubleshooting, and problem-solving abilities with experience interpreting complex performance data and trends.• SECRET security clearance requiredPreferred Qualifications• ITIL Foundation certification or higher.• Experience with enterprise monitoring and ITSM platforms supporting automated reporting, threshold alerting, and trend analysis.• Familiarity with cloud capacity planning concepts including autoscaling, reserved instances, hybrid environments, and workload optimization.• Experience supporting federal government agencies or other highly regulated enterprise environments.