Confidential
Job Title: TPO Processor
Company: Confidential
Location: Corporate Region – Colorado Springs, CO 80920; 7450 Campus Dr Ste 200, Colorado Springs, CO, 80920, USA
Work Type: remote
TPO Job Description
Position: TPO Processor
Department: Processing – Wholesale
Reports To: Correspondent Processing Team Lead
Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
Onsite: Yes Remote: No
Exempt: No Non-exempt: Yes
Qualifications
Why TPO Processors Choose MSF
At Mortgage Solutions Financial, we believe great lending experiences are built through strong relationships, clear communication, and a commitment to getting the details right. Our TPO Processors are an important connection between MSF and our business partners, helping loans move efficiently through the process while delivering the level of service our partners and borrowers expect.
We are looking for professionals who enjoy solving problems, working collaboratively, and navigating the details of mortgage lending. If you thrive in a fast-paced environment and take pride in finding solutions that keep loans moving toward the closing table, this could be a great fit.
Role Overview
The TPO Processor serves as a key liaison between MSF and our third-party origination business partners, managing loan files through processing while ensuring accuracy, compliance, and timely completion of critical milestones.
This role works closely with Mortgage Experts and business partners to review loan documentation, validate borrower information, coordinate required verifications, and prepare files for successful closing. The ideal candidate is highly organized, customer-focused, and comfortable managing multiple priorities and deadlines in a high-production mortgage environment.
Essential Functions
Loan Processing & File Review
Review loan applications and supporting documentation for accuracy, consistency, and completeness
Ensure required submissions and quality assurance requirements meet company standards
Verify borrower disclosures comply with applicable state, federal, agency, and company requirements
Review and verify applicable loan lock information
Validate Automated Underwriting System (AUS) data and findings
Review and validate borrower income and assets in accordance with AUS findings
Audit loan files for accuracy, completeness, and outstanding requirements
Follow up on outstanding post-closing conditions as needed
Verifications & Loan Documentation
Order required verifications, including Verification of Employment (VOE), MERS, flood certifications, tax transcripts, and applicable credit or debt monitoring reports
Complete required appraisal information within the Electronic Appraisal Delivery (EAD) portal
Review documentation and identify discrepancies or missing information requiring resolution
Maintain accurate loan information and documentation throughout the processing lifecycle
Business Partner & Customer Support
Serve as a primary point of contact between MSF and assigned business partners throughout the processing cycle
Maintain consistent and professional communication with Mortgage Experts and other assigned parties
Provide timely updates and proactively communicate outstanding requirements or potential delays
Identify solutions to loan-level issues while maintaining company, agency, and investor requirements
Represent MSF professionally while delivering a high level of service to internal and external customers
Pipeline & Deadline Management
Manage assigned files to meet critical submission and closing deadlines
Prioritize workload based on loan milestones, closing dates, and outstanding requirements
Proactively identify issues that could impact loan progression and work with appropriate parties toward resolution
Maintain accuracy and service standards within a fast-paced, high-production environment
Knowledge, Skills, and Abilities
Working knowledge of FHA, VA, and USDA loan programs and applicable agency systems
Understanding of residential mortgage processing, documentation, and loan requirements
Strong customer service and relationship-building skills
Excellent verbal and written communication skills
Exceptional attention to detail and accuracy
Strong organizational and time management abilities
Ability to prioritize multiple loan files and meet critical deadlines
Strong analytical, problem-solving, and decision-making skills
Ability to work independently while contributing effectively within a team environment
Ability to adapt to changing priorities, processes, and business needs
Proficiency with Microsoft Office and mortgage industry systems
Experience with DU, LP/LPA, and GUS preferred
Qualifications & Experience
Previous mortgage processing or related mortgage operations experience preferred
Demonstrated experience working with FHA, VA, and USDA loan programs required
Experience navigating FHA, VA, USDA, and other mortgage industry systems preferred
Experience with automated underwriting systems, including DU, LP/LPA, and GUS, preferred
Experience working within a fast-paced, high-volume mortgage environment preferred
Benefits
Eligible employees may participate in MSF’s comprehensive benefits program, including:
Medical, dental, and vision insurance
Health Savings Account (HSA), Flexible Spending Account (FSA), and Health Reimbursement Arrangement (HRA) options
Life and AD&D insurance
Short-term and long-term disability coverage
Supplemental insurance options
Company retirement plan
Paid time off (PTO)
Equal Opportunity Employer
Mortgage Solutions Financial is an equal opportunity employer committed to creating an inclusive workplace for all employees and applicants. Reasonable accommodations may be provided to qualified individuals as needed throughout the application and employment process.
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